POKKISHASALAI BOOK STORE Shipping and Delivery policies

Shipping

This document sets out the shipping policy that applies to customers that make a purchase at store.foodfornewcreature.com If you have any questions, please contact our customer service team on +91 9790369256 or store@foodfornewcreature.com

Shipping Options & Delivery Costs

We offer the following shipping options – you will be asked to select a shipping method at checkout.

• Standard Delivery (Processing Time: 5-7 Working Days) ₹36.00
• Express Delivery (Processing Time: 3-5 Working Days): ₹52.00

Delivery

Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Is it possible to track my order?
Yes, upon shipment of your order an e-mail notification will be sent to you indicating so, you will find tracking information in the email. We will send the books via our reputed shipping partners, using Professional Courier, DTDC Courier or via DHL(in case of outside India).

What does tracking information includes?
We will send the books sent in the order, and also the expected date of delivery. We will send you tracking link specific to each courier ex:ST courier,Professional courier,DTDC along with your order tracking id, using which you can track your order easily.

How to track my orders?

Proffessional Courier:
Please goto http://www.tpcindia.com/track-trace.aspx link and enter tracking number that we sent you in mail.
Enter the tracking number provided and click on Track.

DTDC:
Goto http://dtdc.in/dtdc-corporate-web_liferay/trackingAction.do?method=displayTracking link and enter tracking number that we sent you in mail.\
Enter the tracking number provided and click on Track.

ST Courier:
Goto http://www.stcourier.com/home.php link and enter tracking number that we sent you in mail.
Enter the tracking number provided and click on Track.

International Tracking
We send most of the international shipment via India Post or via reputed couriers like DHL, Aramex, FedEx .

For shipments sent via DHL.com visit www.dhl.com and enter the awb number.

The orders sent via Speed post/ International Registered Parcel can be tracked via this link. http://ipsweb.ptcmysore.gov.in/ipswebtracking/

Please reach us at store@foodfornewcreature.com if you need any help in tracking your order.